Desktop Support
- Troubleshooting and repairing hardware and software issues
- Installing and configuring computer systems and software
- Providing technical support to users, either in person or over the phone
- Managing and maintaining network infrastructure, including routers, switches, and firewalls
- Monitoring and maintaining the security of computer systems and networks
- Ensuring data backup and disaster recovery procedures are in place
- Providing training and support to users on new systems and software
- Managing the purchase, deployment, and maintenance of computer and software assets
- Coordinating with vendors to resolve technical issues
- Developing and implementing IT policies and procedures
- Resolving printer and scanner issues
- Setting up and configuring email accounts
- Resolving connectivity issues with local area networks (LANs) and wide area networks (WANs)
- Providing support for mobile devices, such as smartphones and tablets
- Managing user accounts and permissions
- Installing and configuring applications and software updates
- Monitoring and optimizing system performance
- Providing support for video conferencing and collaboration tools
- Responding to security threats and implementing security measures
- Assisting with the deployment of new technologies and systems
We serve the best work
- We are exteremly good at what we do
- We understand businesses
- We know how communications work
- We care about what we do
- We care about your budget